It is the mission of HICAP to provide accurate and objective counseling, advocacy, and assistance with Medicare, health insurance, and related health coverage plans for Medicare beneficiaries, their representatives, or persons who will soon be eligible for Medicare, and to educate the public on Medicare and health insurance issues. All services are provided at no cost to our clients.
HICAP, the Health Insurance Counseling and Advocacy Program, provides information and assistance with Medicare, managed care (HMOs), long-term care insurance and other related health insurance issues. Trained volunteer counselors offer objective information to help seniors and other Medicare beneficiaries make good health care decisions. When problems arise, HICAP counselors can help resolve them. Along with local individual counseling, HICAP offers community education presentations. All services are free of charge. HICAP is funded by a grant from the County of Riverside Office on Aging and the County of San Bernardino Department of Aging and Adult Services through funds from the California Department of Aging.