How HICAP Can Help
- Help individuals understand Medicare
- Compare Medicare health plan options
- Help clients understand bills and assist with challenging denials and filing appeals
- Long Term Care counseling
- Prescription Drug counseling and comparison
Outreach & Education
- Educate clients on how to be better health care consumers
- Refer clients to couselors for one-on-one sessions
- Presentations and Workshops throughout the community
- Explain the various parts of Medicare
- Focused outreach on low-income and mental health
Information & Referral Assistance
- Answer questions, address concerns and assist with referrals
- Screen client problems and schedule one-on-one appointments with a volunteer counselor in their area
- Explain basic Medicare and Medi-Cal eligibility requirements and assist with referrals to partner agencies